You are to assume the role of the human resources specialist for Middle Town Hospital. The president of the hospital has asked you to determine an effective method to collect employee feedback.
The president of Middle Town Hospital is concerned due to the high level of turnover among the medical, administrative and auxiliary staff at the hospital and clinics. While open communication has always been considered an important cornerstone of the hospital system, many employees feel intimidated to voice concerns.
The president feels that when employees stop voicing their opinions and concerns or they stop caring enough to give feedback, that is when employees disengage and look for other employment. The president wants all employees to feel comfortable and confident voicing their concerns and opinions and has asked you to determine an effective method to collect that information. The president wants employees to have the option of remaining anonymous and the option of written or verbal feedback.
You must decide how the hospital system can best collect employee feedback and opinions and how to communicate the new feedback system to all employees.
