Case Study of the Week: Reducing Elder Fraud

Dec 11, 2023

Financial Services

You are to assume the role of a member of the fraud prevention team at Journey Bank. The vice president of the bank wants you to recommend controls the bank can put in place to reduce elder fraud and precautions the elderly can take to avoid scams and fraud.

There has recently been a significant increase in elder fraud scams. The FBI defines elder fraud as “financial fraud that targets an individual over the age of 60 years old.” On average a victim loses over $18,000. Journey Bank executives are looking for ways to tackle this problem. The vice president has asked you to come up with ideas to help the bank catch the fraud before it occurs and prepare a presentation to educate the elderly and their families. You will prepare your presentation and meet with the vice president to go over it. The presentation must include:

  • Controls that the bank can put into place to help reduce elder fraud
  • Precautions that the elderly and their families can take to avoid elder fraud

Questions?

Randi Bibiano
Competitive Events Specialist
randi@deca.org

Randi Bibiano is DECA's competitive events specialist. In this role, she conceptualizes and authors role-play scenarios for the collegiate and high school division’s competitive events programs. She also manages DECA's online competitive events and serves as a liaison to volunteer efforts at DECA's educational conferences.

Discussion Questions

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Classroom Connection

Career CLuster:

Finance

Instructional Area(s):

Customer Relations

Performance Indicators:

Protect against identity theft
Interpret business policies to customers/clients
Reinforce service orientation through communication
Protect company information and intangibles