Case Study of the Week: Creating a New On-Boarding Process

August 23, 2021

Human Resources Management

You are to assume the role of human resources specialist at Corbin & Associates, a financial consulting firm. The director of human resources has asked you to explore a new concept during the employee onboarding process.

Corbin & Associates is a large firm with over 500 employees. The human resources personnel work with department supervisors consistently to fill open positions. New employees attend two full days of training and then meet with direct supervisors weekly during their 90-day onboarding process.

The director of human resources feels it would benefit both the new employee and the company if a new hire is assigned to an onboarding buddy during the process. The onboarding buddy would be a Corbin & Associates employee that has at least five years of service. The onboarding buddy would be able to help the new hire with learning the organizational culture.

The director of human resources wants you to explore the new onboarding buddy concept and determine the following:

  • How many times should the new hire and onboarding buddy meet in the 90-day process?
  • Should the relationship last longer than 90 days? Why or why not?
  • How will the onboarding buddy be different than the direct supervisor?
  • How can we evaluate the onboarding buddy program to identify strengths/weaknesses?

Questions?

Randi Bibiano
Competitive Events Specialist
randi@deca.org

As DECA’s competitive events specialist, Randi primarily authors role-play scenarios for the collegiate and high school division’s competitive events programs. She also serves as DECA’s liaison for the Virtual Business Challenge and Stock Market Game. Randi assists with the recruitment of judges for both the high school and collegiate International Career Development Conferences. Randi has worked for DECA since 1998.

Discussion Questions

  • 1
    How many times should the new hire and onboarding buddy meet in the 90-day process?
  • 2
    Should the relationship last longer than 90 days? Why or why not?
  • 3
    How will the onboarding buddy be different than the direct supervisor?
  • 4
    How can we evaluate the onboarding buddy program to identify strengths/weaknesses?

Classroom Connection

Career CLuster:

Business Management + Administration

Instructional Area(s):

Emotional Intelligence

Performance Indicators:

Explain the nature of organizational culture
Facilitate employee learning
Foster positive working relationships
Assess long-term value and impact of actions on others