You are to assume the role of the human resources generalist at the corporate office of BIG SCREEN CINEMAS, a chain of movie theaters. The director of human resources wants you to provide information about appropriate workplace communication channels to the staff.
There are 100 employees who work at the corporate office of BIG SCREEN CINEMAS. The staff work in marketing, sales, public relations, finance, operations and several other departments. Each employee has an office or cubicle space and the ability to work from home two days each week.
All employees have BIG SCREEN CINEMA email accounts, direct phone lines, video conferencing platforms, and professional LinkedIn accounts. The company recently introduced a workplace chat feature, which allows staff to instant message one another on the same platform.
The director of human resources has received many complaints about inappropriate communication channels. Employees have complained about being sent work-related text messages on their personal cell phones, receiving instant messages and invitations for video conferences on the weekends or after hours, non-work-related material shared on LinkedIn, and being interrupted with phone calls for simple questions.
The director of human resources needs BIG SCREEN CINEMA staff to understand appropriate communication channels for the workplace. The director of human resources wants you to provide information to staff on when it is appropriate to use:
- Instant message on work platform
- Text message on personal cell phone
- In-person or video conference meeting
